This document contains the Privacy Policy of the company: INVERSIONES NACIONALES DE TURISMO S.A. (hereinafter, INTURSA), which is in harmony with the current regulations on Personal Data Protection (Law No. 29733 and Supreme Decree 003-2013-JUS). This Privacy Policy states the purposes of the information you provide us, who are responsible for processing it, the storage time in our databases, the protection measures and the means to exercise your rights as owner of the Personal Data.

This Policy applies to all processing of personal data by INTURSA and also applies to those persons or companies to whom INTURSA entrusts the processing of personal data for which it is responsible.

INTURSA collects personal information related to name, surname, e-mail, telephone number, and other information necessary to fulfill the purposes detailed below. On our website, through virtual forms contained in sections such as: “Leave us your message”, “Subscribe”, “Contact us”, and “ Complaint Book”; you provide us with your data. Likewise, we inform you that this information will be stored in our data banks called “Complaints Book ‘ or ’Stakeholders” property of INTURSA.
On the other hand, to send you advertising and commercial prospecting information, you may give us your express authorization through the checkboxes implemented in our consent forms; without your authorization, INTURSA will refrain from sending you this type of email.

The purposes of processing personal data that our customers enter in the various forms on the website are aimed at managing answers to their queries and requests and paying attention to any other type of information they require.
The personal data you provide to us is used for the following purposes:
Register personal data for statistical and historical purposes.
To attend to all the requirements and formalities derived from the contractual relationship with INTURSA;
Establish an effective means of communication to obtain a response to the quotations made for any service requested from the hotels owned by INTURSA;
Establish a means of communication to provide a response to requests for management, complaints, and claims presented in the complaints book.
However, if you expressly authorize it, INTURSA may use the information you provide us for the fulfillment of the following additional purposes:
Communicate information about promotions, benefits, contests, offers, and, in general, advertise INTURSA services;
To conduct satisfaction surveys, demand studies, and media effectiveness surveys, among others, related to INTURSA’s activities.

You hereby authorize us to share and entrust the processing of your personal information to third parties (whether national or international companies) that provide us with services to improve our activities.
In these cases, INTURSA will ensure that the processing of your data is limited to the purposes authorized above, that it is kept confidential and that appropriate security measures are implemented.
The details of these third parties with whom the information is shared nationally or internationally (cross-border flow) are detailed in APPENDIX I of this policy. Any change in the persons in charge of personal data will be communicated to your e-mail address.

The personal data processed by INTURSA will be stored for an indefinite period of time to fulfill the purposes set forth in this Policy, according to the database involved or until you request its cancellation or deletion.

Personal data provided by clients will be treated with total confidentiality. INTURSA undertakes to maintain professional secrecy with respect to the same and guarantees the duty to keep them by adopting all necessary security measures.

In compliance with current regulations, INTURSA has adopted appropriate legal, organizational and technical security measures to guarantee the security of personal data, avoiding its alteration, loss, improper treatment or unauthorized access.
In this sense, INTURSA will only process personal data that is stored in repositories that meet the security conditions required by the Personal Data Protection Regulations.

Customers and web users who have provided their personal data to INTURSA may contact the undersigned, in order to exercise their rights to information, access, updating, inclusion, rectification and suppression, to prevent the provision of their personal data, to oppose the processing or objective processing of data, under the terms set forth in the Peruvian legislation in force.
In order to exercise these rights, you may do so by accessing https://www.intursa.com.pe/en/arco-rights/.

By accepting this Privacy Policy, our customers and web users agree with all the aspects set forth in this document and authorize us to process their personal data for the purposes set forth herein.
It should be noted that INTURSA does not require consent to process your personal data obtained from sources accessible to the public, whether free or not; likewise, it may process your personal data from non-public sources, provided that such sources have your consent to process and transfer such personal data.

INTURSA reserves the right to modify its Privacy Policy in the event that there is a change in current legislation, doctrine, jurisprudence or business criteria. INTURSA may make modifications and corrections to this Privacy Policy. If any changes are made to this Policy, the new text will be published on this website. Please check these terms regularly to consult any changes that may have been made and how they may affect you.

Third Party Processors: